All services
Reputation

Review Management

Asking every client, at the moment they are most likely to answer, instead of whenever someone remembers.

Book a callRuns every day in the background
Why it matters

Most practices have a handful of reviews and a lot of satisfied clients. The gap is not the service — it is that nobody asks, and when they do it is three days late and by memory.


97%

of consumers read reviews before choosing a local business.

Local consumer review research, 2026
81%

use Google specifically to read them and judge a business.

Local consumer review research, 2026
31%

will only use a business rated 4.5 stars or higher — nearly double last year.

Local consumer review research, 2026

Figures from published industry research, not our own measurements. Each one is attributed above.

What you get

Included as standard

Asked at the right moment

The request goes out on the back of the appointment, while it is fresh, rather than whenever the admin pile gets cleared.

You can see who opened it

Sent, opened, clicked, left. You find out whether the ask is working, not just whether stars appeared.

Every review gets a reply drafted

In your voice, ready to approve. The good ones and the difficult ones — the difficult ones matter more and are the ones that get left.

Nobody gets asked twice

It knows who has already been asked and who has already left one. Chasing a client who reviewed you last month costs you goodwill.

How it works

Four steps, in order

  1. 01

    We connect your Google profile

    That is where the reading happens, so that is where the asking points.

  2. 02

    We pick the trigger

    Usually the completed appointment. Sometimes a payment, sometimes a course of treatment finishing. Your call.

  3. 03

    The request goes out on its own

    One message, worded like you, with a link that takes two taps rather than a search.

  4. 04

    Replies land in the portal for approval

    Drafted for every review. You read it, change it if you want, publish.

Straight answers

What it will not do

Platform rules and regulation put real edges on this. Better you read them here than find them after signing.

  • Everyone gets asked. Google’s rules, and ours, do not allow choosing who is invited — the honest average is what buyers trust.
  • Review requests and any follow-up messages only go to people who have agreed to hear from you, and every one carries a way to opt out.

Who it’s for

  • Practices with good service and thin review counts
  • Anyone below the 4.5 star line where filtering starts
  • Teams who mean to reply to reviews and never get to it

Start with one, or take the lot

Most practices start with the phone, because that is where the money is being lost, and add the rest once they trust it.

Book a call