Dental practices
New patient enquiries, recalls, and cancellations that need refilling the same day.
UK · Clinics, care homes & salonsNobody
Nobody
puts your
callers
on hold
Truephase AI answers your phone, books the appointment and writes the day up. Below is one Tuesday, hour by hour.
Six things
we run
for you
Take one or take all six. Four run every day in the background; web and video are projects — booked in, built, handed over. Most practices start with the phone, because that is where the money is being lost, and add the rest once they trust it.
Built for places
where the phone
is the business
We work with a small number of UK practices at a time, because setting one up properly takes us longer than selling one does.
Physiotherapy clinics
Self-pay enquiries that go cold if nobody rings back within the hour.
Care homes
Family enquiries at any hour, handled calmly and written up in full.
Salons & clinics
A chair sitting empty because the phone rang while you had your hands full.
One Tuesday · illustrativeNothing here
Nothing here
needed you
- 07:12Before you opened
A patient moves Thursday
They ring to shift an appointment. The agent finds the next slot that works, moves it, and sends the confirmation. Nobody had unlocked the door yet.
AI Receptionist - 09:58During the first surgery
The enquiry that rings three practices
A new patient, shopping around, booking with whoever picks up. Answered straight away and booked in before they got to the next number.
Appointment Scheduler - 12:40When it would have gone to voicemail
A question it can’t answer
So it stops trying. It takes the caller’s name and number, writes down what they wanted, and flags it. You rang back at two, knowing exactly what you were ringing about.
AI Receptionist
19:42 · three hours after you closedThe call
The call
you never
knew about
Your practice shut at six. The agent picked up straight away. Here is what one of those calls looks like — an illustrative transcript, alongside the booking it made, as it would appear in the portal next morning.
Inbound · 19:42 · 1m 48sBooked
Agent
Hi, you’ve reached the practice. I’m their AI assistant, and this call is recorded. How can I help?
Caller
Hi — I know you’re shut, I just wanted to see about getting in this week. I’ve cracked a filling.
Agent
That sounds uncomfortable — let’s get you seen. I can do Thursday at 8:20 in the morning, or there’s a cancellation slot tomorrow at 2:15.
Caller
Tomorrow at quarter past two would be brilliant.
Agent
Booked. I’ll text you the confirmation now, and I’ve made a note for the practice that it’s a cracked filling so they’ll have the time set aside.
Appointment createdConfirmation sentNote passed to practice
Later that day
- 23:05Long after everyone went home
Yesterday’s patient leaves five stars
They open the review request on the sofa and write two lines. A reply is drafted and waiting for you to approve in the morning.
Review Management - 09:05Next morning, before you arrive
The day is already written up
Calls taken, appointments made, what needed a human and what didn’t. In your inbox and in your portal, every morning, without anyone compiling it.
Reports
Three steps · about two weeksWe set it up.
We set it up.
You don’t configure anything.
We listen to how you work
A call, then a look at how your front desk actually runs — what gets asked, what gets missed, what you would rather never do again.
About an hour of your timeWe build and test it
We configure the agent, connect it to your number and your diary, and test it against real situations until it handles them the way you would.
Truephase AI does this, not youIt goes live
Your number starts being answered. You get a login where every call, transcript, booking and review sits, and a written report each day.
You keep the loginIncluded
Where that day is waiting for you
Every client gets a login. Calls, transcripts, outcomes, reviews and the daily report in one place, updating as they happen — so you can check what your AI did last night without asking us.
- Every call, with the transcript
- Bookings the agent made
- Reviews, requests and replies
- A written report each morning
- Logins for your team
The questions
we actually get asked
Will callers know it’s not a person?
Yes. Every call opens with a notice that it is recorded, and callers can ask for a person at any point and get one. We are adding ‘you’re speaking with the practice’s AI assistant’ to that opening line for every agent, in words you sign off, and it is never allowed to claim to be a person. Most callers do not mind at all — what they want is to be answered and dealt with.
What happens when it can’t help?
It stops trying. The call transfers to whoever you nominate, or it takes a message and flags it. An agent that guesses is worse than no agent, so ours hands over early.
Do I have to change my phone system?
No. Your existing number stays as it is — calls are forwarded to the agent, and you can turn that forwarding off whenever you like.
Who can see the call transcripts?
You and the people you give logins to. Truephase AI staff can access your account to support and configure it. Calls involve other people’s personal information, so how it is stored, who processes it and for how long is written down in our privacy notice, linked in the footer.
What do I get on day one?
A working agent on your number, a login to the portal, and a named person at Truephase AI. Not a trial you configure yourself.
Tell us what
your phone
costs you
One call, no deck. We will ask how many enquiries you think you miss in a week and tell you honestly whether we can help — and if we can’t, we’ll say so.